So at that point I got quite upset at them and told them politely but firmly that their customer service was horrible and that they are deceiving their customers (there was a civil action lawsuit against them in the States for similar practices and situations). Then I asked them, what if the unit was like this out of the box? They would still not replace it in such instances. They basically blamed me – the customer – for the problem and when I told them that I’ve worked with computers for many years and I know what I am saying, challenging them technically, they told me “we are not saying that you broke it”, but that doesn’t matter because they still told me that they were not going to replace it or fix it. They don’t care that it’s obvious that there is no abuse whatsoever but rather that it’s a defective LCD which overheated or leaked on its own. Let me rephrase that, they don’t give a shit that you just spent almost a thousand dollars on something that is defective. I argued with them for at least an hour and spoke with a bunch of people including Alex and George (a manager) at the Markville Mall Best Buy. “It’s customer abuse”, a clerk named Mohammed told me and there is no way that Acer or Best Buy is going to replace it. I bought this laptop two business days ago, and yet despite this, they told me immediately that they were not going to exchange it or give me a refund. The reality however is very different and leads me to conclude that Best Buy does indeed suck. What Best Buy wants you to believe is that they easily exchange defective merchandise -no questions asked – within 14 days (or 30 days in some cases). I thought to myself, I’ll give the new unit to my wife as a gift, and I’ll setup stuff later on for her. OK, I told myself, let’s not freak out, I’m going to Best Buy tomorrow morning and I’ll ask them to exchange the defective unit. I googled the problem a little and found some other people who related similar problems, and in every case they reported being told that “it’s not covered under warranty” by Acer. The Acer CrystalBrite TFT had just crashed in front of me. I moved the mouse pointer, hoping with all my being that this was some kind of joke cooked up by a screen saver programmer, but obviously such was not the case. It didn’t even have a fingerprint on it, as I was very careful not to touch it (I wanted to present it as a gift, and as such I didn’t want it to have any signs of usage). The external glossy glass was perfectly intact and didn’t have a single scratch or impact point. Needless to say the laptop was on my desk, untouched the whole time and it was treated like a newborn baby.
RICK ROSS RATHER YOU THAN ME ZIP REDDIT CRACK
The screen had developed a black patch, typical of when crystal liquid leaks, at the top of a huge internal V shaped crack and many colored lines all over the place. I didn’t even finish the paper, and my eye met the new laptop’s screen.
I left it idle on my desk, while the screen saver was running and I started reading a research paper on Haskell. Resolved or not, this left me with a bitter taste in my mouth. I shut it down for 5 minutes, and then booted it up again. I installed Firefox, Thunderbird, Open Office, etc… I started to use the laptop and it seemed all good, but after an hour or so I noticed that the light on the screen was uneven and it seemed a bit too flickery for my taste. Yesterday night while she was sleeping I started to set it up so that it would be ready for today’s birthday. At this point my wife didn’t know anything about the laptop.
Everything was all right, so I carefully stored it in a safe place for a couple of days. I brought it home that night, checked that it was OK, booted it up, installed the OS and surfed for a while. I bought an economical yet decently powerful Acer Aspire 5100 (15.4” CrystalBrite TFT LCD Display, AMD Turion 64 Mobile 2 GHz, 1 GB RAM, 160 GB 5400rpm) on Friday afternoon from the Best Buy at the Markville Mall in Markham, Ontario. What I didn’t know was that Best Buy was going to hijack my plans. But I thought that an affordable laptop for browsing and writing would be an unexpected and very welcomed gift.
RICK ROSS RATHER YOU THAN ME ZIP REDDIT PRO
As you may remember from my previous posts, I bought a MacBook Pro for myself just a few weeks ago, so I wasn’t going to go crazy in terms of my budget. In reality, I wanted to surprise her with a nice laptop. She was probably expecting something along the lines of a case/skin for her iPod Nano. Being a good husband I decided to come up with a nice surprise. This post starts out personal but gets to the interesting part very quickly, so please read on.
Best Buy sucks and you shouldn’t shop there.
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